FreshStep Mold Remediation Reviews
★★★★★ 4.9 / 5 — Based on 123+ Google Reviews
Rated 4.9 out of 5 stars by homeowners across Maryland, Washington DC, and Northern Virginia.
I highly recommend FreshStep. Marcus and his team explained everything that needed to be done and finished in a timely fashion.
FreshStep not only cleaned out but also reinsulated my crawlspace when my hose line ruptured. They were prompt, efficient, and affordable. Also available the next day!
Marcus and his team were a pleasure to deal with, provided a timely competitive quote and were extremely prompt and professional with the services provided. Will definitely use in the future and highly recommend to anyone.
One of the best experiences I have had during a completely horrible situation. Mr. Merritt not only provided class A+ service but was knocking at my door within 12 hours of me speaking to him on the phone. Do yourself a favor and forget the rest and call the Best.
I recently had the pleasure of working with Fresh Step for mold remediation, and I couldn't be more satisfied with the results. Marcus Merritt was exceptional — knowledgeable, thorough, and took the time to clearly explain the entire remediation process. The work was completed promptly and the quality exceeded my expectations. I highly recommend FreshStep.
Very professional and reliable company. The owner is hardworking, knowledgeable, and goes straight to work. Marcus and his team are someone you can trust to get the job done right. As a Real Estate professional this company is who I recommend to my clients every time!
Marcus and his team delivered exceptional results. Marcus explained everything thoroughly, addressed all concerns, and completed the job as described, exceeding expectations. I would highly recommend Fresh Step. 100% SATISFIED.
FreshStep was extremely professional and cost-effective! They were the first to respond to my message and first to perform their evaluation. Marcus was thorough and explained his evaluation in great detail — no question left unanswered. My family and I are truly pleased with their work.
A-1 customer service and quality work. Very responsive, timely and affordable. Marcus and his team arrived on-time at the front end of the hour arrival window each day. He was transparent and accurate in his initial assessment — the numbers stayed consistent from beginning to end. I would definitely use this company again.
Marcus was very responsive and efficient. He came within an hour of our basement flooding when all other companies didn't answer their phone or said they couldn't come until the next day. Fresh Steps prices were reasonable and I'm sure they saved us thousands of dollars by preventing future mold issues.
Recently used Fresh Steps to remediate an extensive mold problem in our finished basement. They blocked off the stairwell, stripped the walls down to the cinder blocks, fogged the area with a powerful fungicide, and cleaned out the ducts. His men were polite, respectful, hard-working and rapid. Marcus left a warranty that can be passed on if we sell the house. I would wholeheartedly recommend them.
Marcus and his team were incredible! Went above and beyond to make sure our complicated remediation and drywall installation was done to our satisfaction. They were very responsive and flexible as we coordinated with other repair contractors. Great price and great work — will definitely use them again.
Marcus was superb on communication. He didn't charge for doing the estimate when others charge over $100. His quote was very reasonable and he scheduled our project for just 2 days later. He was always on time and very friendly and professional. I recommend Fresh Steps without reservations.
I contacted FreshStep and was able to get an appointment within a week. Marcus Merritt, the owner, arrived at the appointed time and removed all the mold and painted the affected area with drylok waterproofing paint. He was extremely knowledgeable and professional, and explained the process thoroughly. FreshStep gives a two-year warranty for their work. I would highly recommend this company!
Marcus and his team are remarkable professionals. He took the time to address each of my many questions about what he was doing throughout the mold remediation process and why. He went beyond EPA standards to ensure all mold and wet areas were removed and treated. Coupled with his 5-year guarantee, I would highly recommend FreshStep to anyone facing mold issues.
Ready to Get Started?
Join 123+ satisfied customers. Call (240) 551-6802 for a free mold inspection — no inspection fees, ever.